Responsible Gaming
Gambling Should Be Entertainment
At 47 Martin's Square, we believe that casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we provide a premium gaming experience, it's important to understand that all casino games involve an element of chance, and the odds always favor the house in the long run.
Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.
Age Verification
We are committed to protecting minors. All players must be 18 years of age or older to access our services. This is a legal requirement in New Zealand and is strictly enforced.
If you are under 18, or if you believe a minor has accessed our site, please contact us immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, please seek help:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Risking or losing important relationships, education, or job opportunities
- Experiencing financial difficulties due to gambling
Self-Help Tools & Controls
We offer a range of responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during gameplay about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need a break
- Account Pause: Take a break from gaming for a set period
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you are struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
New Zealand
- Gambling Helpline (New Zealand): 0800 352 352 — Free phone counseling service available 24/7
- Gambling Helpline Website: www.gamblinghelpline.co.nz
- Problem Gambling Foundation: www.pgf.nz — Support and resources for problem gambling in NZ
International Resources
- UK - GamCare: www.gamcare.org.uk
- UK - GamStop: www.gamstop.co.uk
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
Need Help?
If you or someone you know is experiencing problems with gambling, please reach out for support today. There is no shame in seeking help — professional counselors are available and ready to assist you.
Call the New Zealand Gambling Helpline: 0800 352 352 (available 24 hours, 7 days a week)
Remember: Recovery is possible, and support is available.